Facility

    Floor guide

    * Smoking is prohibited throughout the entire building.

    5F
    3rd and 4th floors

    2F
    1F

    • Entrance

    • Main Lobby

    • front

    • banquet hall

    • Shop "IL VENTO"

    • Home Delivery Corner

    • Currency exchange machine

    • Smoking Room

    • vending machine

    • Rental Corner

    • Fitness Corner

    • Aromatherapy treatment room

    • Laundry Corner

    • microwave oven

    • Big bath

    • Universal Toilet

    Outdoors

    • Tennis court

    • 70 parking spaces (2 EV chargers)

    Facilities and services within the building

    Main Lobby

     

    The atrium entrance features a beautiful contrast between wood and natural stone, befitting a guest house in the Northern Alps.
    Enjoy the magnificent views of Hakuba and a luxurious resort stay.

    Floor

    1st floor lobby

    SHOP IL VENTO

     

    A full selection of products to help you enjoy Hakuba even more, including souvenirs unique to Hakuba, ski equipment, trekking goods, outdoor wear, and more.

    Floor

    1st floor lobby

    Business hours

    8:00～11:00、15:30～20:00

    ※

    Please note that business hours may change due to circumstances.

    Ski and snowboard rentals (winter only)

     

    We offer a wide range of gear, mainly HEAD SKI/SNOWBOARD. We also have a wide selection of accessories such as gloves and helmets, so even if you come empty-handed, you can get everything you need for skiing or snowboarding.

    *Only skis, boots, poles, clothing, and helmets are available for rental. Please bring your own accessories such as gloves and goggles or purchase them at the hotel shop.

    Floor

    1st floor

    Business hours

    8:00-17:00 (December to early May)

    Bicycle rental (May to November 2026)

     

    The ski rental corner becomes a bicycle rental corner during the green season. Mountain bikes, town bikes, and electric bicycles are also available.

    Floor

    1st floor

    Business hours

    8：00～17：00

    Fitness Corner

     

    Running machines, fitness bikes
    We have two of each available.

    Floor

    1st floor

    Available time

    8：00～21：00

    Tennis courts (May 2026 - November 4, 2026)

     

    The tennis courts, which will be open from Golden Week until early November, are made of well-draining Spac Sand courts. They are also available for use by non-visitors.

    • Rackets, shoes and balls are available for free rental.

    Floor

    courtyard

    Business hours

    9:00~Sunset

    Foreign currency exchange machine and mobile phone charging station

     

    There is an automatic foreign currency exchange machine.
    * Available currencies: USD (US dollar), TWD (Taiwan dollar), GBP (British pound), THB (Thai baht), EUR (Euro), HKD (Hong Kong dollar), SGD (Singapore dollar), MYR (Malaysian ringgit), CNY (Chinese yuan), KRW (South Korean won), AUD (Australian dollar), IDR (Indonesian rupee)

    Mobile phone charging is available (charges apply).

    Floor

    1st floor

    Laundry Corner

     
    Floor

    1st floor

    usage fee

    ・Laundry 300 yen/time
    ・Drying 100 yen/10 minutes
    *Drying takes approximately 30 minutes depending on the amount of clothes.

    ※

    Please note that a fee will be charged from December 2024.

    ※

    Please bring your own detergent or purchase it at the shop.

    EV (Electric Vehicle) Charging Corner

     
    place

    Parking lot in front of hotel

    usage fee

    200V: Standard charger, 500 yen per hour

    Please inquire at the hotel front desk for how to use the service.

    Universal Toilet

     
    Floor

    Next to Grand hall (banquet hall) on the 1st floor