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Earn accommodation benefits and points! Convenient member services

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Member benefits

COMFORT MEMBERS is a membership service that is available at TOKYU HOTELS nationwide and there is no joining fee or annual fee.


Earn and use points when you stay or dine

You can earn points by staying at our hotel or using our restaurants and bars. 1 point (p) can be used as 1 yen.

Membership rates

We offer accommodation plans at special member rates.


You can make reservations by phone, one month earlier than the general public.

Late check-out

If you request this upon check-in, we will extend your check-out time until noon, except in special circumstances. (※1)

Bonus points gift

You will receive 1,000 bonus points for every 5,000 points you earn in a year.

Points will be added in late January.


Please note that this may not be possible depending on the availability of rooms on the day, reservation details, season, etc.

When your membership status increases,
Other perks include:

  • Welcome drink voucher

  • Room upgrade voucher

  • Extended stay (check-out at 13:00)

  • Restaurant specials

  • Premium gifts etc.

You must present your membership card to enjoy the benefits.

Each benefit has its own terms and conditions and some facilities are excluded.

The benefits are subject to change without notice.


Click here for details on point allocation rates and eligible facilities

You can also check the applicable facilities and apply for point exchange here

Click here for details on the benefits and terms of use

Click here for status conditions and update schedule

Information on joining

It's easy online! Register as a member (free)


Comfort Members Office

Weekdays: 10:00-17:00 (closed on Saturdays, Sundays, national holidays, the New Year's holiday period, May 1st, and November 1st)

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