Accommodation information

    Check in Check out

    15:00 / 10:00

    cancellation charge

    If you cancel your reservation, we will charge you a cancellation fee (penalty).

    In case of no-show

    100％

    Contact on the day

    100％

    Contact after 3pm the day before

    100％

    ※

    The cancellation fee (penalty) will be a percentage of the accommodation fee (including service charges, consumption tax, etc.) at the time of booking.

    ※

    If the number of contracted days is shortened, a cancellation fee (penalty) for one day (the first day) will be charged regardless of the number of days shortened.

    ※

    Please contact the hotel regarding cancellation fees (penalties) for parties of 10 or more.

    ※

    If you make a reservation online and pay in advance, the cancellation fee may differ from the above.

    Payment method information

    Payment will be made in advance at the check-in machine.
    *We have introduced self-service terminals (touch panel type) to make check-in/out smoother and reduce waiting times.

    Self-service terminal
    Self-service terminal

    Check-in process

    1

    Arrival at Hotel

    2

    Please sign at the front desk

    3

    Pay for your stay at the self-service terminal

    4

    An IC card key will be issued as your room key.

    5

    To your room

    To customers who wish to pay by credit card

     

    When checking in or paying in advance at the automatic payment machine
    If you wish to pay by credit card,
    PIN code entry is required for all credit cards.

    For COMFORT MEMBERS Members

     

    • You can settle your payment using your points.

    Cashless payment is also available

    Rakuten Pay, dPayment, and PayPay are also available.