We have answers to frequently asked questions from customers. Please feel free to use it when making inquiries.
Contact each hotel
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Please call the hotel directly to confirm, change, or cancel your reservation.
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Please note that depending on the content of your inquiry, it may take some time or we may not be able to reply.
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Please refrain from using this form to make inquiries for commercial purposes.
About reservations and hotels
TOKYU HOTELS Reservation Line
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