Inquiry

We have answers to frequently asked questions from customers. Please feel free to use it when making inquiries.

Contact each hotel

  • Please call the hotel directly to confirm, change, or cancel your reservation.

  • Please note that depending on the content of your inquiry, it may take some time or we may not be able to reply.

  • Please refrain from using this form to make inquiries for commercial purposes.

About reservations and hotels

TOKYU HOTELS Reservation Line

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General dial
COMFORT MEMBERS Dedicated

About TOKYU HOTELS COMFORT MEMBERS

COMFORT MEMBERS Secretariat

Regarding corporate use

TOKYU HOTELS About Gift Cards

TOKYU HOTELS Membership

Regarding interviews and media