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Regarding use of this site

Recommended browsers

Windows 7

Internet Explorer 11
Google Chrome
Mozilla Firefox

Windows 10

Internet Explorer 11


Safari 10

If you use a browser other than those listed above, some functions may not work properly.


Some information on the Tokyu Hotels website is provided in PDF (Portable Document Format) file format.
To view PDF files, you will need Adobe Reader. If you do not have it, please download it from the link below.

Browser settings


The Tokyu Hotels website uses a technology called JavaScript, so if JavaScript is disabled in your browser, the functionality will be limited, such as not being able to follow linked pages.
Please enable JavaScript in your browser. JavaScript is enabled in your browser. Please use it with the current settings.


Some pages of the Tokyu Hotels website use a technology called "cookies."
Cookies are a function that temporarily stores data on your computer. They are used for the purpose of providing better services in systems such as reservation systems, and do not violate your privacy.
You can disable the cookie function by changing your browser settings, but in that case you may not be able to use some services.


When customers enter personal information on the Tokyu Hotels website, we strive to protect that information by using industry-standard encryption technology called SSL (Secure Socket Layer).
Please see Tokyu Hotels' Privacy Policy for our policy on personal information protection.


We take great care when posting information on the Tokyu Hotels website, but we do not guarantee the completeness, accuracy, or safety (free from computer viruses, system errors, etc.) of the information posted.
By accessing the Tokyu Hotels website, you agree that we are not liable for any direct or indirect loss incurred as a result of the use of or inability to use the information or content contained on the Tokyu Hotels website.

Linking to the Tokyu Hotels website

When linking to the Tokyu Hotels website, please ensure that the link is to the top page, "https://www.tokyuhotels.co.jp," and notify the administrator (via the comments and requests form).

  • URL of the website to be linked

  • Website administrator's personal/corporate name and contact information

  • Purpose of the link, etc.

Please note that we will not reply to your inquiry unless we have refused to link to your website.

Regarding link problems

We are not responsible for the content of linked sites or any damages incurred from using them. In order to prevent any trouble after link registration is approved, if we determine that your site does not meet the content stipulated in this link posting permission, we may ask you to remove the link within two weeks of contacting us.

Links not permitted

We do not permit links from the following types of websites:

  • Commercial

  • bulletin board

  • Any content that libels or slanders our business, or that may be likely to do so.

  • Anything that infringes or may infringe the intellectual property rights of our company or a third party

  • Anything that infringes or may infringe on the property, reputation, personal rights, or privacy of our company or a third party.

  • Anything that goes against public order and morals

  • Anything that may mislead or confuse viewers

  • Framing Display
    Displaying this website within a frame, etc. is strictly prohibited.
    If a frame is set, please link with the TARGET attribute set to _blank or _top.

Prohibition of unauthorized posting

Unauthorized publication of content related to this website in newspapers, magazines, e-mail newsletters, or other media is prohibited.