User guide


    TOKYU HOTELS has introduced a "Green Coin" system in consideration of global environmental protection.

    We have received the "4 Gyoiko Sakura" certification under the "Sakura Quality An ESG Practice" program, which certifies accommodations that practice SDGs.

    Sapporo TOKYU HOTELS will continue to contribute to the realization of a sustainable society.

    As a member of Sapporo, we support biodiversity conservation efforts. We believe it is an important role of the hotel to provide guests with an opportunity to turn their attention to the city's nature and wildlife through their stay.

    We will provide information on our facilities and steps so that wheelchair users can have a comfortable stay.

    A perfect companion for business and travel. Providing a comfortable internet environment

    You can check the payment methods available at the hotel, the points program, COMFORT MEMBERS benefits, and more.