User guide


    TOKYU HOTELS has implemented the "Green Coin" and "Green Card" systems in consideration of protecting the global environment. (Some hotels are excluded.)

    We have received the "4 Gyoiko Sakura" certification under the "Sakura Quality An ESG Practice" program, which certifies accommodations that practice SDGs.

    With a deep awareness of the SDGs (Sustainable Development Goals), we will contribute to the realization of a "sustainable society" through our hotel business.

    We respect Sapporo City's efforts to conserve biodiversity and protect the local nature and future through our hotel business.

    You can easily use wireless LAN (Wi-Fi) internet connection from your wireless LAN (Wi-Fi) compatible device.

    You can check the payment methods available at the hotel, the points program, COMFORT MEMBERS benefits, and more.