Guidance for your stay

    Terms and Conditions

    Our hotel is fully prepared for disasters, but we ask that you also check the emergency exits and read the disaster prevention and crime prevention information. *Please check the "Evacuation Route Map" located inside the entrance door of your room to confirm the location of the two evacuation stairs near your room.


    room service

     

    In addition to French cuisine prepared by the hotel chef, there is Chinese cuisine at "Szechwan Restaurant Chen," named after the owner chef, Kentaro Sushi Ito Ikkan." Anniversary cakes and fruit can also be arranged. Please feel free to come and enjoy the gorgeous view 24 hours a day.


    Cerulean Tower Fitness Club

    Our fitness club supports your health and beauty so that you can enjoy a more fulfilling stay at our hotel. After working up a refreshing sweat in the gym equipped with various training machines or in the indoor heated pool bathed in natural light, you can relax in the jet bath or sauna.

    Gym space

    We are equipped with basic equipment such as running machines and exercise bikes, as well as the popular cross trainer. You can train in a relaxed atmosphere while basking in the natural light that pours in through the windows facing south and surrounded by greenery.
    Gym (4 treadmills, 2 cross trainers, 3 exercise bikes, 1 Smith machine, and other various training machines)

    Indoor heated pool

    Our indoor heated pool has a bright atmosphere with natural light pouring in through the windows. After working up a refreshing sweat from swimming or walking, you can relax your tired body in the jet bath.
    Indoor heated pool (20m x 3 lanes) Jet bath

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    You must be 18 years of age or older to use this service.


    Hospitality Room

    A resting room where all guests can relax comfortably before checking in or after checking out.
    Equipped with a changing room that doubles as a powder room and a luggage sorting table, you can relax in comfort even when the guest rooms are unavailable.

     
    Business hours

    7:00~22:00

    Floor

    LBF

    Eligibility

    All overnight guests


    Meeting Rooms

    We have spaces available for you to use for meetings during your stay.

    * Product image for illustration purpose only..
    * Product image for illustration purpose only..
    Business hours

    9:00~18:00
    *Reservation required

    Eligibility

    All overnight guests

    Number of seats

    8席

    Fee

    2 hours: 11,000 yen *11,000 yen for each additional hour
    Executive Floor Benefits: 2 hours free

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    As a general rule, meeting rooms can be used for up to two hours.

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    Reservations are accepted only from guests staying at our hotel.

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    Please refrain from bringing in food and drinks. Please order drinks and food from room service.

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    Smoking is prohibited in the meeting rooms.


    Amenities

    We offer different amenities depending on the room category from L'OCCITANE, a lifestyle cosmetics brand from the South of France.

    Suite Room
    Jasmine & Bergamot

    A premium fragrance line from Grasse, the mecca of fragrance

     

    The invigorating scent of bergamot combined with the crisp fragrance of Jasmine flowers will energize your mind and body.

    Executive Floor
    Cerulean Floor/Standard Floor
    Citrus Verbena Verbena

    Verbena with a refreshing scent grown in Provence

     
    Executive Floor

    Citrus Verbena: Fruity and fresh scent

    *Both pump bottles and mini bottles are available.

    Cerulean Floor, Comfort Floor, Standard Floor

    Verbena: A refreshing, fresh scent similar to lemon

    * Uses a pump bottle.


    Internet environment

     

    We provide free wireless LAN (Wi-Fi) connection service in the guest room floors (19th to 37th floors), lobby (LBF), restaurant floors (2nd and 40th floors) and fitness club (except for the pool and sauna on 3rd floor).


    Kids Room

     

    The restaurant is available for use by both hotel guests and non-guests, for couples wishing to enjoy a leisurely meal together, or those wishing to enjoy Noh or jazz to their heart's content.

    Eligibility

    From 57 days after birth to preschool age

    Capacity

    10 people

    Business hours

    Open all year round 10:00-18:00

    TEL

    03-5728-1377 (ポピンズキッズルーム)

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    Business hours may vary depending on reservations.


    Laundry service

    Laundry, dry cleaning and pressing services are available.

    [Price example]
    Laundry: Shirts from 900 yen, T-shirts from 500 yen, pants from 1,500 yen
    Dry: Suits from 3,800 yen, jackets from 2,200 yen, shirts/blouses from 1,100 yen, sweaters from 1,100 yen
    Press: Suits from 2,200 yen, jackets from 1,400 yen, shirts/blouses from 700 yen

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    Completion time and cost will vary depending on the time of order and the item. Please contact us for details.


    Guest Room Amenities

    Amenities in all guest rooms

    Telephone / TV / Refrigerator / Slippers / Towels / Nightwear / Bathrobe / Hair Dryer / Hair Iron (straight & curly) / Safety Box / Humidifier / Air Purifier / Iron / Ironing Board / Tea set / Disinfectant Spray

    Amenity goods

    Shampoo / Conditioner / Bath gel / Body lotion / Bath salts / Shower cap / Hair brush / Body soap / Toothbrush / Shaving foam / Cotton / Cotton buds / Nail file / Hair band / Shower cap / Body towel / Razor / Basic skin care set (both for men and women)

    Rental equipment (some require reservations)

    DVD player / CD player / Desk lamp / Trouser press / Transformer / Bluetooth speaker / Makeup mirror with LED light / Makeup mirror / Full-length mirror / Baby bed / Scale / Curling dryer / Anti-slip mat / Bath chair / Toilet support handrail

    Children's equipment
    * Product image for illustration purpose only..
    * Product image for illustration purpose only..

    ・Pajamas (100cm/130cm)
    ・Kids amenity set
    (Toothbrush, slippers, towel handkerchief)
    ・Baby amenity set
    (Toothbrush, soap, diaper bag, gauze handkerchief)
    ・Bathroom amenities set *Single use only
    (Shampoo, soap, lotion, moisturizing gel, hand gel)

    *If you would like to use this service, please let our staff know and we will deliver it to your room.


    Regarding parking

    We have parking facilities on B3 and B4F (375 spaces).

    Guests staying at the hotel can use the facility for 4,000 yen per night (24 hours).
    Guests staying on the Executive Floor will receive complimentary parking for the number of nights they stay (24 hours/night).

    Please present the ticket issued upon entry at the front desk.

    • General fee

      • 6:00am - 12:00am 30 minutes 500 yen

      • Midnight to 6:30am: 200 yen

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    The displayed price includes 10% consumption tax.