Notice
After January 1, 2026, if Rakuten Points are awarded, Comfort Points will no longer be awarded.
We appreciate your understanding in advance.
If you present your Rakuten Point Card at check-in or when paying, you will receive 1 point for every 200 yen you spend at TOKYU HOTELS. (*)
The points you accumulate can be used at TOKYU HOTELS and other local stores, with 1 point being equivalent to 1 yen.
Rakuten Point Card (including app)
When you shop at the store, you can earn Rakuten points.
Rakuten Point Card (including app)
You can use Rakuten points when shopping at our store! Limited-time points are also available.
- ※
-
You will earn 1 point for every 200 yen (including service charge and tax) spent during your stay, and 1 point for every 200 yen (including service charge and tax) spent at the restaurant.
Points are not awarded when booking through travel agencies or certain travel booking sites.
Use and earn points
Accommodation
meal
-
The number of points that can be used for one payment is between 1 and 30,000 points. For details, please see the Rakuten Point Card website.
-
Points can only be earned on one membership card for rooms and restaurants paid for by the member (only for the same reservation made by the member).
If two or more members use the service, the bonus will be given to one person or divided proportionately based on the amount used. -
Points cannot be used for payments that do not include points.
- ※
-
Charges other than the accommodation fee (refrigerator, pay TV, cleaning, massage, advance coupons, etc.)
Points are not eligible for rewards when used in banquet halls, conference rooms, multipurpose halls, or when renting out restaurants, as well as for some take-out products, cigarettes, vending machines, advance coupons, etc. Please contact us for more information.
-
Points will also be awarded when Rakuten Points are used for payment. Points will not be awarded when Comfort Points or TOKYU POINTS are used.
-
Points will be reflected 4 days after the date of use (or the check-out date for overnight stays).
-
This service can be used in conjunction with other eligible mileage services. For details, please see the mileage linking service.
-
You cannot earn TOKYU POINTS and Rakuten Points at the same time.
-
After January 1, 2026, you will not be able to earn Comfort Points and Rakuten Points at the same time.
List of applicable cards
Please present your Rakuten Point Card when you check in and when paying.
About Rakuten Points
Points can be earned on stays at the following hotels and dining at the restaurants:
- SAPPORO EXCEL HOTEL TOKYU
-
L’arbre、Karamatsu、Maple
- SAPPORO TOKYU REI HOTEL
-
Southwest
- SAPPORO STREAM HOTEL
-
BAR & GRILL Splish
- THE CAPITOL HOTEL TOKYU
-
Japanese Restaurant Suiren, Chinese Restaurant Star Hill, All Day Dining Origami, Lounge Origami, Bar "The Capitol Bar"
- CERULEAN TOWER TOKYU HOTEL
-
Japanese Cuisine SAKURAGAOKA, Coucagno, Ryotei Cerulean Tower Sukiya, Bellovisto, Teppan-yaki Sakura, Caramelo, ZABOU, R261 CIGAR & ROCK
- SHIBUYA EXCEL HOTEL TOKYU
-
Shunsai, A bientôt, Estacion Cafe
- SHIBUYA TOKYU REI HOTEL
-
Hush Hush
- SHIBUYA STREAM HOTEL
-
Bar & Dining TORRENT
- ※
-
Bars are excluded
- HANEDA EXCEL HOTEL TOKYU
-
flyers table
- FUTAKOTAMAGAWA EXCEL HOTEL TOKYU
-
The 30th Restaurant, The 30th Dining bar
- KICHIJOJI EXCEL HOTEL TOKYU
-
SORAE
- KICHIJOJI TOKYU REI HOTEL
-
Inokashira Kissho Dining
- THE YOKOHAMA BAY HOTEL TOKYU
-
Cafe Tosca, Sue Chan Restaurant, Somerhouse, Jack's
- KAWASAKI KING SKYFRONT TOKYU REI HOTEL
-
Captain's Grill and Bar
- YOKOHAMA TOKYU REI HOTEL
-
ENCORE
- NAGANO TOKYU REI HOTEL
- UEDA TOKYU REI HOTEL
- TOYAMA EXCEL HOTEL TOKYU
-
Ricomonte
- KANAZAWA TOKYU HOTEL
-
Marais D'or, Lounge and Bar
- NAGOYA TOKYU HOTEL
-
Loire, Montmartre, Grindelwald, Fontana di Trevi
- HAKUBA TOKYU HOTEL
-
Chamonix, Manyo, Bar Lounge
- TATESHINA TOKYU HOTEL
-
Fragrant, Azalea, Maple Leaf
- IZU-IMAIHAMA TOKYU HOTEL
-
Meresi, Nanadaru, El-Roca, Shiosatei, Flore, Mikuni Izu Kogen (Izu Kogen Station Restaurant)
- SHIMODA TOKYU HOTEL
-
Ma Chere Mer Bansyo、Blue Nattier
- FUJISAN MISHIMA TOKYU HOTEL
-
ROBATA GRILL Furnace L'EAU
- KYOTO TOKYU HOTEL
-
Kazahana、Star Hill
- THE HOTEL HIGASHIYAMA KYOTO TOKYU
-
Nananoichi、Sarei
- OSAKA EXCEL HOTEL TOKYU
-
PIC⊛NIKA, MIDO
- OSAKA TOKYU REI HOTEL
-
Little Monster
- SHIN-OSAKA ESAKA TOKYU REI HOTEL
-
Emondel
- The Park Front Hotel
At Universal Studios Japan -
Buffet Dining Akala
- KOBE SANNOMIYA TOKYU REI HOTEL
-
TORIKO
- KOBE MOTOMACHI TOKYU REI HOTEL
- MATSUE EXCEL HOTEL TOKYU
-
Mosoro
- HIROSHIMA TOKYU REI HOTEL
- TAKAMATSU TOKYU REI HOTEL
-
Shangri-La
- MATSUYAMA TOKYU REI HOTEL
-
Pino Monte
- HAKATA EXCEL HOTEL TOKYU
-
Zelkova
- HAKATA TOKYU REI HOTEL
- KUMAMOTO TOKYU REI HOTEL
- NAHA TOKYU REI HOTEL
- THE SENAGAJIMA STORYLINE
- MIYAKOJIMA TOKYU HOTEL & RESORTS
-
NiraiKanai, Yaebishi, Seiga, Moonshell, Maipama
- ※
-
Hotels without a restaurant name are only available for lodging.
Click here to make a reservation
*If your number is set to anonymous, please turn it off and try calling again.