Regarding wearing masks, etc.

All TOKYU HOTELS locations are prioritizing the safety of guests and employees and taking measures to prevent infection.

Requests to Customers

No masks required
We have alcohol disinfectants etc.
Disposable vinyl gloves are available
The use of masks, alcohol disinfectant, and vinyl gloves will be at the discretion of each customer.

Hotel Initiatives

Employees may wear masks depending on the customer service environment.
Employees are required to wash their hands and gargle thoroughly.
We thoroughly manage the daily health of our employees.
All areas that customers touch directly are wiped down with alcohol disinfectant.