Facility

    Floor guide

    12F

    • Room

    • vending machine

    11F

    • Room

    • vending machine

    10F

    • Room

    9F

    • Room

    • vending machine

    • Coin laundry

    8F

    • Room

    • vending machine

    7F

    • Room

    • vending machine

    6F

    • Room

    5F

    • Room

    • vending machine

    • Coin laundry

    4F

    • Room

    • vending machine

    3F

    • Room

    • vending machine

    2F

    • banquet hall

    1F

    • wine & dine Southwest

    • stand

    • front

    • Self-service lockers

    • Currency exchange machine

    • Banquet reception

    • AED (Automated External Defibrillator)

    B1F

    • Parking

    Facilities and services within the building

    Guests only lounge

     

    We have a free lounge available exclusively to our guests. It can be used as a co-working or free space.

    Floor

    1F Restaurant Southwest

    Utilization time

    15：00～17：00

    Service contents

    [Light Meals]
    Cinnamon Cookies
    Golden sesame almond chocolate
    【drink】
    Blend/American
    Espresso/Latte
    Cappuccino/Cafe au Lait
    Black tea (hot/iced)
    milk
    2 types of soft drinks

    Free Wi-Fi available

    ※

    Drinks are provided on a self-service basis.

    ※

    The venue may be subject to change.
    Please inquire at the front desk for details.

    stand

     

    We mainly handle souvenirs, and also accept delivery of seafood to other regions.

    Floor

    1F Lobby

    Business hours

    7：00～21：00

    Currency exchange machine

     

    We have installed a foreign currency exchange machine that is available 24 hours a day for overseas customers.

    Floor

    1F Lobby

    Business hours

    24hours

    Supported banknotes (14 countries)

    • US Dollar

    • EUR

    • Original

    • lb

    • Canadian dollar

    • South Korean won

    • Australian Dollar

    • Taiwan Dollar

    • Hong Kong Dollar

    • Singapore Dollar

    • Thai Baht

    • Malaysian Ringgit

    • Philippine Peso

    • Indonesian Rupiah

    AED (Automated External Defibrillator)

     

    An AED has been installed in the 1st floor lobby in case of an emergency.
    [What is an AED (Automated External Defibrillator)]
    An AED (Automated External Defibrillator) is a medical device that delivers an electric shock to restore the heart to normal when ventricular fibrillation occurs, a condition in which the ventricles of the heart spasm irregularly and are unable to pump blood. Since July 2004, AEDs have been approved for use by the general public as well as medical professionals.

    Floor

    1F Lobby

    Water Server & Forest Tumbler

    ※The image is an image
    ※The image is an image

    TOKYU HOTELS has set out a "Sustainable Policy" and aims to realize a "sustainable society" through its hotel business.
    We will discontinue providing free mineral water in guest rooms and install water servers on each floor.
    We have provided eco-cups, called "Forest Tumblers," in each guest room for you to use to carry water.

    Floor

    3F to 12F Vendor Room

    vending machine

     

    For the convenience of our customers, we have installed vending machines on the 3rd to 12th floors.

    Floor

    3F to 12F

    Hokkaido Bank Susukino Branch

     

    Even more convenient for restaurant and hotel guests!
    Guests can enter and exit directly from the Sapporo TOKYU REI HOTEL.

    Business hours

    Office hours: Weekdays 9:00-15:00
    ATM: Daily 8:45-21:00

    telephone number

    011-511-6106

    Restaurant Plaza Sapporo

     

    This shopping street is located alongside the Sapporo TOKYU REI HOTEL as a tenant.
    With over 15 restaurants, Hokkaido's finest restaurants await customers, from those wanting a light tea break to those looking for a full meal.

    LAN and Wi-Fi connectivity available

     

    The entire building (including guest rooms, lobby, and lounge) is Wi-Fi-enabled, so you can connect to the Internet wherever you are. You can easily access the web and check your email, so you can enjoy communicating with your family and friends at any time, even when you're on a business trip or traveling. All guest rooms are also equipped with wired LAN ports.

    Coin laundry

     
    Installation floor

    5th and 9th floors

    Time

    24-hour service

    Fee

    Washing machine: 300 yen per use
    Dryer: 100 yen per use

    Self-service lockers

     

    You can use this to store your luggage before check-in or after check-out.

    Installation location

    1st floor, glass-enclosed space next to the barrier-free toilet

    Fee

    Free

    Available time

    6:00～24:00

    ※

    Use of the facilities is limited to guests staying at the hotel only.

    ※

    This facility is unavailable to staying guests. Please bring your luggage to your room.

    ※

    Use is limited to the day before check-in and after check-out.