User guide


We have received the "4 Gyoiko Sakura" certification under the "Sakura Quality An ESG Practice" program, which certifies accommodations that practice SDGs.

Sapporo TOKYU HOTELS will continue to contribute to the realization of a sustainable society.

As a member of Sapporo, we support biodiversity conservation efforts. We believe it is an important role of the hotel to provide guests with an opportunity to turn their attention to the city's nature and wildlife through their stay.

TOKYU HOTELS has implemented the "Green Coin" and "Green Card" systems in consideration of protecting the global environment. (Some hotels are excluded.)

You can easily use wireless LAN (Wi-Fi) internet connection from your wireless LAN (Wi-Fi) compatible device.

You can check the payment methods available at the hotel, the points program, COMFORT MEMBERS benefits, and more.