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To ensure that COMFORT MEMBERS Members can use our service with peace of mind, we have strengthened security and changed the conditions for setting passwords.
You can continue to use your current password.

If the lock is stuck

If you enter the wrong password six times in a row, your account will be locked.
You can unlock it by resetting your password.

Forgot your password?

To protect personal information, we do not accept inquiries about passwords via phone or email.
Please follow the steps to reset your password.

Changing your password

Please follow the procedure under "Change Password".

We have changed the password requirements. This will apply when you reset or change your password from now on.

  • 8 to 32 characters (half-width)

  • Please set it using a combination of at least three of the following: uppercase letters, lowercase letters, numbers, and symbols.
    A-Z, a-z, 0-9, @*+!#$()=~|^@*+!#$()=~|^--[]{}?,./_:;