Thank you very much for your continued patronage of HAKUBA TOKYU HOTEL.

Recently, a plumbing malfunction occurred in the men's large bath at our hotel.
Prioritizing customer safety, we will conduct emergency inspections and repairs, and have suspended the men's large public bath from 19:30 on Tuesday, September 9, 2026.

Around 6 p.m. on September 9, we confirmed an abnormality in the equipment and carried out restoration work, but since we could not confirm a return to normal condition, we had no choice but to suspend operations.

Until restoration, the women's large public bath will be operated on a male-female rotation basis.

[Public bath usage hours from September 10th to 16th, 2026]

Male usage time
5:00 - 8:30 (last entry 7:30)
13:00 - 19:00 (last entry 18:00)

Women's service hours
9:00-11:00 (last entry 10:00)
19:30-25:00 (last entry 24:00)

We are currently working with relevant contractors to investigate the cause and carry out repair work. We are aiming to reopen for business on Thursday, September 17th, but this may change depending on the progress of the restoration.
We will inform you again at that time.

We sincerely apologize for the great inconvenience and trouble this has caused our customers.

We kindly ask for your understanding and cooperation.