TOKYU HOTELS Suspension of operation due to the renewal of the website and reservation system
Thank you for always using the TOKYU HOTELS website.
Due to the renewal of the website and reservation system, we will suspend operation as follows.
We apologize for any inconvenience this may cause and appreciate your understanding.
date and time
April 19, 2026 (Sun) 22:00 ~ April 20, 2026 (Mon) 7:00 (tentative)
※ COMFORT MEMBERS New enrollment, registration details, and withdrawal will be suspended from 13:00 on April 19th.
Services to be stopped
Tokyu Hotels website
The page cannot be viewed.
Internet reservation systems in general
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Accommodation reservation, confirmation, cancellation
COMFORT MEMBERS Members Membership Service
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New Membership (*)
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Log in to My Page
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Points inquiry/point exchange
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Change of registration details (*)
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Withdrawal (*)
(*): Service suspended from 13:00 on April 19th.
If you are in a hurry, please contact the hotel directly.
TOKYU HOTELS Reservation Line
*If your number is set to anonymous, please turn it off and try calling again.
