We would like to inform you about COMFORT MEMBERS Office's opening hours during the New Year holidays.
For inquiries during closures, please contact each hotel by phone.
We apologize for any inconvenience this may cause our customers, and appreciate your understanding.
- Monday, December 29th
-
Regular business hours (10:00-17:00)
- December 30th (Tuesday) - January 4th (Sunday)
-
Closed
- Monday, January 5th
-
Regular business hours (10:00-17:00)
- ※
-
Responses to emails sent to TOKYU HOTELS and COMFORT MEMBERS Secretariat from the "Comments and Requests" on this website will also be made after January 5th. Please note.
To customers who have completed COMFORT MEMBERS application process on this website
For customers who have completed the membership application process on this website between December 23rd and January 5th, cards will be mailed out starting from January 16th.
If you do not have your card with you when using the hotel, please log in to your My Page and present your web membership card to the staff.
We apologize for any inconvenience this may cause and appreciate your understanding.
